Or Why You Should Fire Your Designer – Or probably not hire one in the first place.
By reading this post, you will be able to save thousands of dollars on website design. Actuall you can have a complete website that look better than what your designer would probably end up doing completely free or less
than $50.
Here’s the deal… Someone wants a website and they go out and hire the first and best designer. Often it’s a friend or friend of a friend, and sometimes it’s even a family member.
It is however not limited these segments. Everybody who can open up Photoshop call themselves a designer, including tons of people on the usual places like elance.com, odesk.com, guru.com etc.
I see this pattern again and again. “I want a website but does not know anything about it, so I’ll have someone else do it” On paper that might sound like a great idea (I mean, I’m all for -outsourcing-)
The sites they end up creating is usually “ok looking” but nothing more. The site owner ends up paying them per the hour so they usually end up spending a lot of money because design is subjective and they want
something changed.
Often I see people pay $1000-$5000 for these kind of website designs
After having this amount of money you should now have a killer website, but a lot of the time, that’s not the case!
The problem is that all websites have a goal. They want to hit a certain people segment, they want to sell products, they want to generate leads, they want to establish a brand etc.
When you simply tell a designer to do a site, you never get through these thoughtprocesses. Your designer might be interested in who your potential audience is and will modify colors and style to this, but doing a complete
“information architecture” as it’s called is seldom done my entry level designers (and you as a client do not want to pay for something that you don’t know exists).
5 Things That Are Typically Wrong With These Sites
- No clear benefit statement (why should the visitor want to stay on your site (or take action)
- No clear call to action (what do you want the visitor to do?)
- Way too much text and bad imagery (I feel like stabbing myself with the nearest pencil whenever I see two shaking hands).
- Overdesigned websites
- Bad navigation
It’s Partially Your Fault!
Basically you are trying to purchase something that you know absolutely nothing about. You basically do not know what to ask for. Imagine going to the grocery store and telling them that you want a box with something
inside. The problem is that you basically do not know what’s inside the box and let the grocerystore make that decision. And remember that we’re not talking about a pound of butter here… We’re talking about thousands of
dollars here.
Good News
I Can Tell You How To Get A Professionally Looking Website Free
I’ve done several online businesses and most of the time I end up spending less than $100 on the entire website (that’s including the design
).
It’s basically a three or four step process.
- Use WordPress
- Know what good design looks like
- Select a free or paid theme
- Optionally: Have modifications done to your theme (like getting a real logo)
Use WordPress
You’ve probably already heard of WordPress, it’s basically a content management system (CMS). There are other systems out there (too many to count actually) and I’ve also seen designers recommend some custom
developed (or perhaps no CMS at all).
All you need to know is that you should use WordPress period!
- It’s search engine optimized out of the box
- It’s typically a “one click install” with your webhosting company meaning that you can click that button yourself and thereby remove the need for a programmer/developer)
- It’s so widespread that you can get thousands of plugins or extensions to the system so if you like some special functionality chances are that it’s most like already developed (and in most cases free)
- There are also so many people who know the system, so if you actually did want to outsource small tweaks, it’s really easy (and cheap) to get people who know the system.
See this is where mediocre webdesigners/developers fail, they tend to focus on features of the CMS itself, forgetting the ecosystem that the system is part of, and the whole lifecycle of your website (like who can work on it, and when should it be updated. I’ve seen numerous sites made on some proprioraire system where the developer stopped working on the system years ago and he was the only one knowing the sytem)
I know that you got a good friend/cousin/even a son who’s telling you that you need Joomla, Drupal, Mambo, INSERT ANY NAME HERE, etc. Don’t listen to them! They might enjoy playing with tech stuff themselves but most of us really just want to start a website and focus on content (I’m really a programmer at heart and still do some consultancy some of the year – so I should know).
Know what good design looks like
Sorry to say, but you probably need a little education. Design is subjective, what I find attractive you might hate and the other way around.
There is basically no wrong or right when it comes to the design itself, BUT. There certainly is a right and wrong when it comes to archiving a certain goal online.
The three things that your design MUST HAVE
1) A clear big font statement telling your visitors exactly what the benefit of your site or product is
It’s hard getting visitors to a website, and when they get there you most often only have their attention for ten seconds before they leave again. It is vital that the visitor in that 10 seconds. By guiding the visitors’ eyes by having a big ass font clearly explaining why they should stay on the site you give them a reason to spend just a little more time!
2) Super clear navigation in the top with no more than 7 menu items (and preferable less)
Some years ago a lot of sites used left navigation and even other kinds of strangly positioned menus (I’ve even seen menus in the bottom of the page!). If you take a look at every major website outthere (and there are of course always exceptions that prooves the point) they all use a simple horizontal top navigation. No need to reinvent something here. Go with a simple horizontal menu in the top. Don’t try and make anything fancy here.
The goal is to make it easy for your visitors to find information on your site, everytime you make something “fancy” you’ll probably end having frustrated visitors.
3) A clear call to action, big buttons are awesome
Now if you’ve managed to get the visitors to stay a little more than ten seconds, you probably want them to do something. Even if you’re just having a blog and not selling anything you probably want them to stay a little long. So look at the end of all my posts, they contain “Related posts” in order to keep you a little longer.
But also if you’re selling something, you either want to get the visitors to buy or at least get a lead that you can sell to at a later stage.
So make it clear to your visitors what to do if they’ve bought your message and want to know more or even buy something from you. Don’t be afraid of big ass buttons so the visitor doesn’t need to look all over your website (again, if they need to spend more than ten seconds looking for a “Buy Now” button or “Get In Contact” or “Signup For My Newsletter” button, you’ve probably lost them).
There are of course tons of other things you could look for, but if you just look for these three things you are ahead of 95% of the competition!
An example is the Extatic theme that I’m using for one of my sites:

Select A Free Or Paid Template
A template (also known as a theme) is a predesigned web design that is being given away or sold.
The last many websites I’ve started have been using standard themes (mostly costing me less than $20).
The main strength with themes is that you can instantly see what you’re getting and decide then and there if it’s something you like and feel will appeal to your target audience.
You don’t have to wait months for your cousin to make you that first draft you end up hating but use anyway because you do not want to spend two months more waiting for another
Just remember to look for the three things that I outlined above 1) prominent placed (big ass) headline, 2) Simple horizontal navigation and 3) clear call to action and quickly discard the theme if it does not live up to these criterias.
Get Your Design In 5 Minutes Instead of 5 Months
So you might ask where you can find these free and paid themes, well let’s start with the free themes.
Google:
and you will get thousands of hits.
The problem with this is that you can spend days looking through all of this. If you want to filter this a bit, you can also look at someone like Smashing Magazine who creates long lists of free quality wordpress themes, I’ve found a theme or two in the past this way:
- 100 Amazing WordPress Themes 2009
- 100 Amazing WordPress Themes 2010
- 100 Amazing WordPress Themes 2011
I usually go with a paid theme, basically because there is more quality than quantity (the opposite is true with free themes).
My primary source of quality commercial themes is ThemeForest.
The weakness of using a theme is that you do not get something uniquely designed for you, but this very overrated, it’s rare that I find someone using the same theme as me and most of the time I’ve had a logo developed or perhaps changed the colors a little (most paid themes makes it easy to customize it a little usually through the administration interface).
So if you’re Nike you probably don’t want to buy a theme (I’ve seen how much money then spend on branding!) but if your a small business this will give you a way better result in the end.
Customize the theme
One thing you most often will lack when you use a theme is a logo. On this blog I’ve chosen a theme where I did not have to have a logo. It’s just the title of the blog in some smart font (but I might have a logo designed at some point)
There are several ways to get logos designed. I’ve heard several people use 99designs.com but I usually just head over to fiverr.com.
Click this link to see how to get a logo for only $5.
I usually make sure that I have the theme in place first, this way I can show whoever I hire on Fiverr what the logo should fit into.
Conclusion
By following this recipe you can basically have a website up in a couple of days (where you spend most time writing the content) instead of using months. You’ll also be able to do this on a budget And most of the time,
you will actually get a better result in the end.
Big companies often spend a lot of money, get multiple design drafts and many numbers of iterations over the design
DISCLAIMER
I’m not a designer, but have been in the online industri a long time, and know quite a lot about the mechanisms that happen online, including user behavior.
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Great article Rasmus! Very informative.
Damn you’re quick Mikkel… I’ve only just published the thing
(and thanks by the way….)
Great head’s up on the fiverr thing…
I’m in the midst of getting a logo designed right now.
@Dan: Fiverr is fantastic. Of course you might not be 100% satisfied with a logo to five bucks. But it’s the 80/20 rule again – as long as it is good enough. And you can always get another one done if you’re not satisfied.
Interesting reading, Rasmus.
@Sonni: Why thanks old chap….
Howdy Rasmus
Be aware that if you search for “free wordpress theme” there is a good chance you might end up d/l and installing a theme that contains hidden links or at worst sends your admin log in details to the ppl that have hacked the theme.
I can post a link to blog that details what happens, but not sure of your policy
Danon Jewellery recently posted.. Danon Single Heart Chunky Silver Bracelet
Hey
Yeah I know. This is also one of the reasons why I like to pay a little for commercial themes.
There is a plugin that can detect stuff like this but I forgot the name.
You may also find that many of these “$5000″ designers also use something such as Joomla … or even WordPress as their back-end, and build (or use readily-available) modules on top of it.
Hey Kain
Yeah sure. But most of the time your paying for the design services. I’m currently coaching someone who paid $2000 for a useless website.
The person would have been better of with a template for 50 bucks.
I’ve seen this pattern of using pretty poor designer but paying a lot of money quite a few times now. Of course if you who have a lot of money go ahead but most of the times designers don’t really know about how create sites that sell a service or product (they just make something they think look nice).
Great article! I wish I would have read it before I spent $$$ on my website.
Well, you ended up with a very nice website anyway
Agree with you if someone need his/her first website/blog.
Can easily get started!!
Hey Motyar, thanks for commenting. Actually I’ve lost count of the websites that I have and have had, and I still use this method when I launch a new website (even for a business where I have paying customers). So I feel that this model can be used by all small businesses. But that’s just my opinion
Nice way to describe,
i will use wordpress in future,
Now i am still working with blogger and i made three blogs,
@Tariq: I guess that blogger is only hosted right? You need your own hosting account and install WordPress. This way you control your blogs yourself and not some thirdparty who really “own” your content and can shut you down when the feel like it.
Notice that WordPress comes with a great import tool for blogger blogs, so migrating them should be quite easy.
Great article. I felt good and inspired reading it. I work in the public sector and we use wordpress. We are very happy with it, but we are constantly working to improve content, structure and design and we never feel quite “there”. It would be great if you people took a quick glance at our website and commented on it. We have some ideas, but it would be really interesting to hear from you, how can we improve easily. Again – thank’s for many great tips! I will share.
@Anne Mette: Great to see that you’re also using WordPress in the public sector. I think more sites in the public sector could benefit from using open source content management systems. You have a good and clean site as it probably must be when you’re in the public sector.
How come you are using two different designs (and two different WordPress installations) on your website and on your blog: http://lottstift.no and http://lottstift.no/blogg?? I’m sure you have a reason but isn’t it just more administration and you could more easily manage the same design on website and blog if you did.
You could perhaps integrate more social integrations, like twitter share and facebook like buttons etc. This would also make people feel closer associated with your site due to the social proof you would get.
@Rasmus. Thank you for quick response! Yes, I love wordpress and I think it should be a more natural choice in the public sector for many reasons. You spend less money, you have more control, it gives you smart options and it looks cool and intergrates nicely with SoMe. About us: we use different designs to differentiate between our official website and our more relaxed blog. On our blog, we can communicate more freely and give our readers something extra. That was our idea, but it might be wrong. We also have a “thing” with IE (not safari, chrome and firefox) on security. I really dont understand it fully, but I am not a IE-fan. Bottom line: It is a good question and I will think of it.
Finally: We intergrate socially to facebook, twitter, flickr, issuu, blog, but not on our frontpage/website. Go one step further. We will change that asap. Again – thank you!
Haha I love this post… I use WordPress for everything… personal and business projects. I teach it to people, the whole 9 yards…. Its always a better bet to learn yourself before paying someone….
Looking forward to seeing your WordPress training site
.
I’m also going to have a little wp training in my own coaching program that’s ready for launch (if my merchant account could be approved soon, it takes forever)
Seriously, that’s awesome man. http://wwww.12hrwordpress.com is the address for my course. Check it out. Looking for some people to review it, let me know if you are interested. i launched it April first and all my buddies thought it was an April Fools joke.
How long have be coaching for?
I’ve been helping people out informally over the last two years or so and also been doing several workshops and training sessions here in Denmark.
My online program is ready to rock but I’m still waiting for getting my payment gateway approved (takes forever and requires tons of paperwork, maybe I’ll just launch with PayPal).
Excellent article, Rasmus! Always on target.
@Rasmus and @Danon Jewellery: can either of you identify the plugin that identifies hacked themes or plugins? How does one know if the plugin or theme you’ve downloaded or purchased doesn’t include links or reveal admin credentials? I’ve had many, many of my blogs hacked and cannot find the leak!
Hey HornedFrog
You can start out with this plugin:
http://wordpress.org/extend/plugins/tac/
It scans your theme to see if there are “crypted” php code. This is usually an indication that something is wrong (but doesn’t have to be).
I always recommend paying for your themes simply because you can rest much more easy at night. A lot of people are also creating themes simply for getting the link back to their own site. I’m using the free Thrilling Heroics theme on this blog and it actually has a link in the footer to the author’s page. But he’s a nice guy and he has provided me with something free so I’ve let it be
My own site was actually hacked recently. You can read more about it here and also see an online service that I recommend that you use:
http://my4hours.com/hackers-got-my-ass-and-how-you-can-prevent-it-from-happening-to-you